This Privacy Policy explains how Maxi88 collects, processes, stores, and protects the personal data of players accessing our platform at maxi88.click. We are committed to handling your information with care, transparency, and in accordance with internationally recognised data protection principles. By using our platform, you consent to the practices described in this Policy.
These cards outline Maxi88's core data protection commitments. Full details are in the policy sections below — please read the complete document carefully.
All data transmitted between your device and the Maxi88 platform is protected by 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal information are never sent in plaintext over the network.
Maxi88 does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. Data sharing with third parties is strictly limited to operationally necessary service providers under confidentiality obligations.
You have the right to access, correct, export, and request deletion of your personal data at any time. We honour these rights within timeframes stated in this Policy and without unnecessary barriers.
Personal data is stored on hardened, access-controlled servers with strict role-based permissions. Regular security audits and penetration testing are conducted to identify and remediate vulnerabilities before they can be exploited.
We do not hold your data indefinitely. Personal data is retained only for as long as required to fulfil the purposes for which it was collected, plus any period required by applicable legal or regulatory obligations, after which it is securely deleted.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, Maxi88 will notify affected players within 72 hours of becoming aware of the breach, in accordance with our data breach response protocol.
This Privacy Policy ("Policy") is published by the operator of Maxi88 ("the Company", "we", "us", "our"), the online casino and sports betting platform accessible at maxi88.click and its associated mobile applications and services. This Policy applies to all personal data collected in connection with your access to and use of the Maxi88 platform.
Maxi88 serves players primarily from Malaysia, including from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other locations. We recognise that privacy is a fundamental right and we are committed to handling personal data with transparency, care, and proportionality — regardless of whether you are registering a new account, making a MYR deposit via DuitNow, or contacting our support team.
By creating an account or continuing to use the Maxi88 platform after this Policy has been published, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not use the platform.
Note for Malaysian Players: Malaysia's Personal Data Protection Act 2010 (PDPA) establishes principles governing the processing of personal data in commercial transactions. While Maxi88 operates under international licensing frameworks, we align our data handling practices with internationally recognised privacy standards, including principles consistent with the Malaysian PDPA where applicable.
For the purposes of this Policy, the following definitions apply:
Any information that identifies or can identify you as an individual, directly or indirectly — including name, IC number, email address, IP address, and device identifiers.
Any operation performed on personal data — including collection, recording, storage, use, disclosure, erasure, or destruction — whether or not by automated means.
The entity that determines the purposes and means of processing personal data. For all data collected via the Maxi88 platform, Data Controller is the Company.
A third party that processes personal data on behalf of the Data Controller — such as payment processors, KYC verification providers, and cloud hosting services engaged by Maxi88.
A freely given, specific, informed, and unambiguous indication of the player's agreement to the processing of their personal data for a stated purpose.
A subset of personal data that warants heightened protection — including identification document numbers, payment instrument details, and KYC verification records.
Maxi88 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party verification providers as part of our KYC compliance process. The categories of data we collect are described below.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKAD / Passport / Driver's License number | Registration form; KYC document upload |
| Contact Data | Email address, mobile phone number, residential address | Registration form; account settings |
| Financial Data | Payment method details (e-wallet account numbers, bank account numbers), transaction history, deposit and withdrawal amounts in MYR and cryptocurrency | Payment gateway; transaction processing |
| Gaming Activity Data | Wager history, game sessions, bet amounts, winings, bonus usage, VIP tier status | Platform activity tracking |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Automatic collection via platform logs |
| Communications Data | Live chat transcripts, email correspondence, support ticket history, WhatsApp messages where applicable | Customer support interactions |
| KYC Verification Data | Copies of identity documents, proof of address documents, selfie photographs submitted for verification | KYC document upload portal; third-party verification providers |
We do not collect: Sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data for identification purposes, or health data, except where expressly required as part of responsible gambling self-assessment processes and only with your explicit consent.
We process personal data for the following purposes:
We process your personal data one or more of the following legal bases, depending on the specific processing activity:
Maxi88 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly for the operational purposes described:
Data Processing Agreements: All third-party processors who receive personal data from Maxi88 are required to enter into data processing agreements that prohibit them from using that data for any purpose other than providing the contracted service to us, and require them to implement appropriate security measures.
We retain personal data for no longer than is necessary for the purposes for which it was collected, taking into account applicable legal, regulatory, and licensing retention requirements. The following indicative retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
Maxi88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While Maxi88 takes all reasonable precautions to protect your data, no online system can guarantee absolute security. You should take your own precautions — including using strong, unique passwords, enabling two-factor authentication on your account, and logging out after each session, particularly on shared devices.
The Maxi88 platform uses cookies and similar tracking technologies to support platform functionality, analyse usage patterns, and — where you have consented — to deliver personalised content.
The categories of cookies we use are as follows:
You can manage cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect some features of the platform. Strictly necessary cookies cannot be disabled while you are actively using the platform.
As an internationally operating online gaming platform serving Malaysian players, Maxi88 may transfer personal data to and process it in countries outside Malaysia. This may occur in connection with cloud infrastructure hosting, payment processing, KYC verification, or customer support operations.
Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place to protect your data, including contractual data transfer mechanisms with the receiving parties. We do not transfer data to jurisdictions with demonstrably inadequate data protection standards without appropriate contractual protections in place.
Subject to applicable law and our legitimate operational and regulatory requirements, you have the following rights in relation to your personal data held by Maxi88:
Request a copy of the personal data we hold about you, along with information about how and why it is being processed.
Request correction of inaccurate or incomplete personal data held about you. You may also update most information directly via account settings.
Request deletion of your personal data where we have no legitimate or legal basis for continuing to hold it. Note: legal retention obligations may limit the scope of this right.
Request that we restrict processing of your data in specific circumstances — for example, while you dispute the accuracy of data we hold.
Request a copy of data you provided to us in a structured, machine-readable format, where processing is based on consent or contract and carried out by automated means.
Object to processing of your data where we rely on legitimate interests as the legal basis, or where data is processed for direct marketing purposes.
To exercise any of these rights, please contact our Data Protection team via the contact details in Section 15. We will acknowledge your request within five (5) business days and aim to fulfil it within thirty (30) calendar days. Where requests are complex or numerous, we may extend this period by a further thirty (30) days, and will notify you accordingly.
The Maxi88 platform is strictly intended for individuals aged21 years and above. We do not knowingly collect or process the personal data of individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account.
If you have reason to believe that a minor has registered on the Maxi88 platform, please contact our support team immediately so that we can investigate and take appropriate action. We take underage access extremely seriously and maintain active age verification processes as part of our KYC procedures.
The Maxi88 platform may contain integrations with or references to third-party services — including game studios, payment processors, and analytics providers. While we engage these providers under contractual obligations, once you leave the Maxi88 platform or interact directly with a third-party service, this Policy no longer applies.
Third-party services operate under their own privacy policies and terms. Maxi88 is not responsible for the privacy practices of third parties and recommends that you review their policies independently before providing any personal information to them.
Maxi88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. Any amendments will be published on this page with an updated effective date. Where changes are material, we will endeavour to notify registered players by email in advance of the changes taking effect.
Your continued use of the Maxi88 platform following the publication of an amended Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of how your data is being handled.
Current Version: This Policy was last reviewed and updated on 1 January 2026 (Version 3.1). Players accessing the platform before this date were subject to the terms of the previous version dated 15 June 2025.
For any enquiries, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Maxi88, please contact our Data Protection team through the following channels:
Where your request relates to the exercise of a specific data subject right, please include your full name, registered email address, and a clear description of the right you wish to exercise. Identity verification may be required before we can process your request to protect against unauthorised access to personal data.
If you have questions about how your data is handled, or want to exercise any of your data rights, our support team is available around the clock. You can also visit our FAQ for quick answers.
// 21+ only · Gamble responsibly · Privacy Policy last updated 1 January 2026